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Privacy Policy

Last updated: May 9, 2026

Data We Collect

We collect your name, email address, shipping address, phone number, and payment information (processed by Razorpay — we never store card details). We also collect browsing data to improve your experience.

How We Use Your Data

Your data is used to process orders, provide customer support, send order updates, personalise your shopping experience, and with your consent, send promotional communications.

Third-Party Services

We use Google for authentication (Google Sign-In), Razorpay for payment processing, and delivery partners (Delhivery, BlueDart) for shipping. These services have their own privacy policies.

Your Rights

You have the right to access, correct, or delete your personal data. You can delete your account from your Profile page. For data export requests, email us at privacy@raamyafragrances.com.

Cookie Policy

We use essential cookies for session management and optional analytics cookies to understand website usage. You can control cookie preferences in your browser settings.

Data Security

All data is transmitted over SSL/TLS encryption. Payment data is handled by Razorpay, a PCI DSS compliant processor. We do not store payment card details on our servers.

Contact for Privacy

For privacy-related enquiries, email us at privacy@raamyafragrances.com. We aim to respond within 48 hours.